WAM Supply Chain Planning Solutions
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Increased Visibility Over Five Locations for Specialty Chemical Manufacturer
A specialty chemical manufacturer with five manufacturing plants, producing a range of products for two distinct industries, launched an initiative to improve performance of its supply chain operations by optimizing processes for planning and order management.
Business Drivers
Overcoming challenges inherent to balancing both Make-to-Order and Make-to-Stock in a specialized manufacturing cycle environment.
  • Improve the overall supply chain planning process throughout the company
  • Improve visibility to planners and customer service representatives
  • Improve customer service levels with a chemical-focused solution
  • Increase supply chain performance and increase EBITDA
Solution
The company researched many vendor solutions to find the best fit and ultimately chose WAM Systems' supply chain planning solution as the best to support their initiative, due in large part to WAM's deep understanding of the unique operational challenges of a chemical company.

Working together with WAM's supply chain experts, the company established new work processes, implemented them throughout the organization and installed supporting technology to enable more effective supply chain planning.
Outcome
  • Increased sales forecasting accuracy by 20%
  • Increased on-time shipments by 15% in the first year of use
  • Reduced inventory levels by 25% in the first year of use
  • Saved $4 million in orders by providing a plan of relocated sourcing and alternate equivalent products which enabled continuous service during an unexpected plant shutdown
  • Provided real-time analytics to customer service representatives in support of order-taking, which dramatically improved the company's customer service level
  • Improved inventory management by optimizing a complex scheduling operation for five plants with multiple reactors and finishing lines at each site