Consulting
Our expertise in the process industry benefits each Picaso™ implementation project. We offer a range of consulting services that provide expertise and insight into process improvement
Benchmarking
Our industry benchmarking surveys enable us to maintain an updated profile of the current state of the industry while helping you review and compare your existing supply chain planning processes with best practices found in similar companies throughout the world.
Free and confidential, these surveys have been used by over 100 process manufacturing companies to help identify potential areas for improvement and--in some cases--begin to build a case for process change within their organization.
Click Here to learn more about our ongoing benchmarking surveys.
WAM-ID Process™
The WAM-ID Process™ is a concise yet thorough analysis of a company's existing supply chain operation designed to help key executives evaluate the potential for process and technology improvement in a format that can build enterprise-wide consensus.
- Detect the need for process improvement
- Evaluate the potential benefits from change
- Quantify the potential results of change
- Develop a roadmap for change, with actionable items to implement that change
- Identify best-of-breed technology to support the newly improved processes
Click Here to learn more about our WAM-ID Process™.
Process Design Workshops
We conduct pre-project Process Design Workshops which help identify the unique business characteristics that need to be considered during the configuration stage of your project.
Training
Business Process Engineering
WAM provides on-site change management and training for your team. In addition, we work with you to create in-house Picaso planning experts for your company who can then serve as the front line of support for your organization.
Implementation Support
We offer guidance in developing in-house, continuous training programs that will allow your business to fully capitalize on all of the features that the Picaso Advanced Planning Solution delivers. WAM Systems will also assist in developing metrics that allow your business to easily monitor and achieve both business goals and work process improvements.
Support / Maintenance
Help Desk Services
When your implementation is complete, you will receive full access to our help desk services; access to a support team that is familiar to you and knowledgeable in your business practices.
Maintenance Services
Our Comprehensive Maintenance Program provides value-added training, consulting services, and technical or operational assistance in support of daily operations.
Installation and Configuration Services
We provide both on-site support through frequent visits during the implementation project as well as day-to-day project support via remote communications between our support offices and your company's local area network.
Programming Support Services
Any Picaso program enhancements that are required to successfully satisfy unique operational or system needs are identified as the implementation project progresses. We will enhance the Picaso™ System as needed to satisfy mission critical objectives.
